FAQ

WHAT IF I SIGNED IN AS GUEST AND I WANT TO CANCEL MY RESERVATION?

Call the weeklyhotels.com customer service number and cancel reservation if within allowable cancellation policy. Please ensure you have reviewed all policies for modifying or cancelling reservation for hotel and any related charges.

I DON’T SEE ANY RATES OR SOME RATES FOR PARTICULAR HOTEL, OR CAN NOT ADD EXTRA NIGHTS!

If you don’t see rates, then there is no inventory, property sold out or technical difficulties; try again and if same results then choose another property.

WHAT IF I BOOKED FOR 7 NIGHTS ORIGINALLY AND NOW I CHANGED BOOKING FOR LESS THEN 7 NIGHTS AND MY RATE IS DIFFERENT (EVEN HIGHER)!

Discount is applied to room(s) when booked for minimum length of stay of 7 nights or more, when you are booking for less than 7 nights, the discount is taken away and regular rates apply.

HOW DO I CHANGE BOOKING OR DETAILS?

Sign In to your account and under “my bookings” check the reservation you wish to edit and enter the changes, if allowable according to hotel policy, the changes should be easy, otherwise any changes in room type, number of people, pet(s), date(s), will result in changes in price.
Call customer service for weeklyhotels.com, if they can’t change according to hotel policies, please contact the hotel directly.

I WAS CHARGED AN AMOUNT THAT I DIDN’T RECOGNIZE!

Please contact the hotel directly for any charge related issue as we are just helping you get the booking to them. Weeklyhotels.com does not charge your credit card at all.

PROCEDURES TO BOOK HOTEL ON WEEKLYHOTELS.COM

Call customer service to book a hotel, or you can do it on this website utilizing your information including credit card. Sign in as a new user or go in as a guest: Search a point of interest, enter your dates, number of rooms, pick the property, click the room type desired, review all policies, and book when ready with your personal information and credit card details.

GUEST RATINGS

We are utilizing YELP app or YELP.com for guest ratings and review system, to review hotels please enter your information into their system and it will appear on weeklyhotels.com.

STAR RATINGS

We do not set the star ratings, they will be derived from various sources.